Betwinner bookmaker provides round-the-clock support for its customers. If the player has any difficulties using the service, something is wrong with the withdrawal of winnings or the user disagrees with the calculation of a particular bet, he can at any time contact the support team and get detailed answers to their questions. Also, the support team provides advice on current loyalty programs, players’ rights and deposit fees.
How does the support team at Betwinner work?
Customer support is available 24/7. The easiest way to get in touch with a representative of the company is through LIVE chat. You can do this through the official website of the bookmaker, or through Betwinner applications. But you can ask a question in other ways: by e-mail, by phone hotline, as well as by leaving questions on the feedback form in the Contact Us section on the casino website.
How to contact Betwinner support?
The attention of players is attracted by a variety of ways of communication — the company has several email options, depending on the subject of the customer’s appeal:
- General question: [email protected]
- Security: [email protected]
- Public relations and advertising: [email protected]
- Finance Department: [email protected]
- Complaints and suggestions: [email protected]
- Payment Complaints: [email protected]
It is enough for the player to send a letter to the bookmaker’s e-mail and the staff will reply within two working days at the latest. The phone number for contacting the representatives of the bookmaker is one — 8 800 777 37 54. Bookmaker does without social networks, so all groups and pubs in VK or Telegram have nothing to do with the official Betwinner edition. In social networks you can find groups of partners of the company, promo codes for registration and sports forecasts.
Regardless of the chosen method of contacting the bookmaker , requests for a mirror are processed out of turn. This is necessary so that players can immediately go to the official site of Betwinner and restore access to the account.
Another way to contact the company is to make a request for feedback. It is necessary to fill out the form, as shown in the figure below, and specify your mobile number:
Technical support will contact the specified phone number in a few minutes. The advantage of this method of communication is that the player will not need to hang on the line waiting for an answer. You can make a request through the website or Betwinner app. You can also leave comments on the work of the bookmaker in a special form in the Contact section:
It is necessary to specify your name, e mail for feedback and outline all the questions. The content of the request will be considered by the bookmaker, and the user will receive an answer to his e-mail.
LIVE chat is available to Betwinner users from the mobile version as well.